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Elements and Performance Criteria

  1. Participate in work team/group planning
  2. Requirements of a team/group task are identified and clarified in conjunction with team/group members to ensure appropriate interpretation of specifications and in accordance with enterprise requirements
  3. Hazards are identified, risks are assessed and control measures are implemented
  4. Task is interpreted and relevant steps are identified in conjunction with team/group members to ensure efficient conduct of work to meet specifications and enterprise requirements
  5. Steps are planned in conjunction with other personnel to allow achievement of practical outcomes in accordance with enterprise and/or manufacturer procedures
  6. Manage and develop work team/group performance
  7. Task activities are assigned to team/group members based on competence, expertise and availability
  8. Team/group members are advised about symptoms and effects of fatigue, drugs and alcohol, safe lifting techniques and other work health and safety (WHS)/occupational health and safety (OHS) policies
  9. Performance measures and requirements are agreed with team/group members in accordance with enterprise procedures
  10. Participate in and facilitate work team/group achieve tasks
  11. Work activity is organised and carried out with team/group members and other personnel using relevant communication processes to ensure safe, unambiguous and appropriate sequencing of tasks
  12. Individuals and teams/groups are actively encouraged to take individual and joint responsibility
  13. Document and review work team/group tasks
  14. Necessary documentation related to job planning and progress is completed and recorded in accordance with statutory, manufacturer and enterprise requirements
  15. Outcomes of team/group task activities are compared with planned objectives, task instructions and specifications to ensure all requirements have been met

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and recommending improvements to services, resource allocation and use

leading and encouraging team members

modifying team activities depending on operational contingencies, risk situations and environments

monitoring and prioritising team activities in terms of planned schedule

negotiating and working effectively with team members

operating electronic communications equipment to required protocol

planning team activities, including predicting consequences and identifying improvements

reading, interpreting and following relevant instructions, procedures

selecting and appropriately applying technology, information systems and procedures to complete workplace tasks.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

coaching and mentoring approaches

principles, duty of care and obligations within the chain of responsibility in the transport industry

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection policies and procedures

relevant regulatory and codes of practice requirements

strategies to implement continuous improvement processes

techniques to encourage appropriate participation of team/group members

typical problems that can occur when leading a work team and related appropriate action that can be taken

workplace policies and plans including procedures for training and development

workplace protocols and procedures for leading work teams.